Testimonials

Don’t just take our word for it! With over 43 years of combined experience we’ve helped more than a few people purchase houses and renovate them into beautiful homes. Here are some words from just a few of the hundreds of homebuyers we’ve had the opportunity to work with.

“A pleasure to deal with from beginning to end. Always helpful and fast to respond to our questions.”
Samantha L. – Pittsburgh, PA, March 2016
"Smooth processing, very responsive whether it was normal business hours or not. Willing to work with my priorities and did not try to push any particular loan on me."
Allison G. – Pittsburgh, PA, September 2017
"Jeff Philibin is the best person you could work with. Everything was explained in details easy to understand. His honesty and professionalism are top notch and I would highly recommend him to anyone."
Cindy W. – Johnstown, PA, September 2017
"I really can't say enough great things about Jeff. Simply put, I would not have been able to purchase this home without his guidance and support. Jeff took time out of his weekend to get my information on a Sunday afternoon and processed my application quickly - and that was just the start. Throughout the process, Jeff and Michel were always available and answered any and every question that I had with thorough information that helped me feel confident about the decisions I was making. And when I waffled on decisions, they helped me through the process. And then, when I changed my mind, they worked with me and still got me to the closing on time. They were responsive on the phone, email and text messaging and made themselves available outside of business hours, which was especially helpful for me. To top it all off, they are both kind and friendly people. All of that was great, but I knew I was in really great shape when someone at my bank tried to compete and couldn't. Prime Lending offers a renovation loan that I couldn't get through my regular bank. When the bank where I usually do business heard the type of loan and the rate, the broker told me I had a great deal, and there was nothing better he could do."
Pete F. – Pittsburgh, PA, June 2017
"I have used several mortgage brokers over the years and Jeff Philibin is by far the best that I have encountered. My wife and I spent several months searching for a new home and Jeff worked diligently with us throughout the process. We considered several different homes and several different loan types from conventional, to jumbo, to home renovation loans. Jeff was always available and happy to fully explain and provide assistance in analyzing each type of loan for each property we were considering. Once we had a house under contract Jeff and his team were able to quickly and efficiently move through the approval process to accommodate a short closing. Jeff was knowledgeable, professional and helpful from initial contact all the way through to closing day and I would not hesitate to recommend him to anyone in the market for a home mortgage of any type!"
Randy G. – Pine, PA, August 2016
"Jeff was referred by our realtor. Since our first phone conversation, I could sense on him the values that I care the most: honesty, friendliness and a true effort to know about us and our needs. We experienced a totally painless process from beginning to end, and we found ourselves in our new home in record time. As an old school business person, I highly appreciate those things that gives value to a business relationship, apart from the business itself; Jeff has brought all of them. I could not have found anybody better, and no need to say that I totally recommend him if you ever need his services. Thank you Jeff!"
Angel & Kandi – Johnstown, PA, June 2016
"Mr. Philibin is extremely knowledgeable concerning the mortgage lending process. He took the time to explain the process in language we could understand. He put us at ease and addressed all our questions. He always returned our calls and was very patient and friendly answering all our questions and concerns. He is the only lending agent I will ever go to again. He is the most trustworthy professional I know."
Mark & Carol G. – Johnstown, PA, March 2015
"Jeff and his team made the entire process easy and painless. He walked us through what we needed and why we needed it. He communicated with us the status of the loan along the way, as well as a timeline for getting an approval. Most definitely, we would call on him again."
Eric K. – Geistown, PA, April 2016
"Jeffrey Philibin and his mortgage company have been very professional, responsive, knowledgeable, to work with. If you’re looking for someone you can trust and guide you, Jeffery Philibin can."
Terry D. – Saxonburg, PA, April 2016
From the very first phone call, Jeff was a pleasure to work with. He walked us through the loan process and was prompt to answer any questions we had. He assured us that he and his team would have everything we needed when we needed it, and they delivered.
Carmen H – Pittsburgh, PA , Oct 2020
Jeff and Anna were incredible to work with. Even during the complicated times of COVID, it was clear to us that they were fully committed to doing whatever it took to expedite our mortgage and renovation loan process. I could not recommend them more highly, nor could I imagine a better person than Jeff to guide us through the renovation loan process.
Kellen F – Pittsburgh, PA, Sep 2020
This process would not have been possible if it were not for Jeff, his advice and care made the process easier and understandable. When the other side of things got crazy, he was always our advocate.
Shelby B – Pittsburgh, PA , Dec 2020 (via Zillow)
Jeff Philibin went above and beyond to make sure we were comfortable and aware of all aspects of our loan. He answered phone calls and emails after normal business hours and made a process that I always heard was stressful an absolute breeze. We honestly can't recommend him enough - he is a great mortgage officer and a great person. Thank you for everything Jeff!!!
Hillary R – Pittsburgh, PA , July 2020 (via Zillow)
We can't speak highly enough about PrimeLending in Pittsburgh. We were under contract with a fixer-upper home in the Erie area when COVID hit. The local bank with which we were working came to halt, so we searched online and found PrimeLending. Jeff is terrific. He called us a "rescue-loan" and took great time and energy to not only process our loan successfully but to also explain the steps along the way. His team was efficient, professional, and kind. When we ran into a hiccup, they gave us realistic options. Excellent customer service. I highly recommend PrimeLending in Pittsburgh.
Patrick & Julie – Girard, PA, June 2020 (via Zillow)
Jeff was incredibly helpful throughout the whole loan process. I was a first time home buyer applying for a program with a lot of extra, sometimes confusing, steps. Jess is very knowledgeable about the 203(k) loan application requirements and program. He's also super friendly which is a plus!
Jamie P – Pittsburgh, PA, Dec 2020 (via Google)
Jeff was an absolute pleasure to work with for my home loan. He was extremely professional and responded to emails and texts in a timely manner. I appreciated that he truly cared about how I was doing throughout the loan process and would send quick texts to make sure everything was going well on my end. He was upbeat and pleasant and offered congratulations on finding my new home. A personal touch means so much! Thanks again to Jeff and his team for being so great!
Amanda B – Johnstown, PA , Nov 2020 (via Google)
Another excellent experience with Jeff and his team. Tried refinancing with one of the online only banks that was venturing into mortgages and it went very poorly. Eventually called Jeff who was able to pick up the pieces and sort us out. Highly recommend!!
Kevin G – Pittsburgh, PA, Nov 2020 (via Google)
Wonderful to work with & extremely professional. That handled everything from start to finish. I couldn't of asked for better service. I highly recommend PrimeLending.
Matt P – Pittsburgh, PA , Oct 2020 (via Google)
Jeff and his staff are professional, prompt, and caring! They are committed and truly care for their clients and it comes through. Through the whole process they were prompt and always went above and beyond to answer questions or get information when needed. They are, by far, the BEST I’ve ever worked with when it comes to a new home loan and refinancing.
Michael D – Davidsville, PA, June 2020 (via Google)
Buying a home is a huge decision accompanied by a complicated process. Jeff always made time to talk with us, to explain the pros and cons of different scenarios, and to give us all the relevant information we needed to arrive at an informed decision. He’s a creative thinker who can find solutions to problems that seem binary. If we asked for his opinion he would weigh in and explain his thinking, but always helped us do what was best for us. We are grateful to Jeff and Anna, and can not recommend them highly enough.
Margaret K – Swissvale, PA, May 2020 (via Google)